"The toilet tank part was cracked and repaired.
Great customer service, owner was committed to make things right, which is important in any business!
Thank you"
"We wanted a second opinion on an estimate given by another plumbing company. Corri came out first thing in the morning, che..."
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"We wanted a second opinion on an estimate given by another plumbing company. Corri came out first thing in the morning, checked a few things a quickly determined we did not need the whole house repiped like the first company estimated. He was honest about the work that needed done, explained everything thoroughly, and was incredibly helpful in his recommendation."
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Bert Y.
- 1/27/2023
"Arriving to our Fountain Hills home recently from Washington state. I had a terrible water leak and needed help immediately. ..."
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"Arriving to our Fountain Hills home recently from Washington state. I had a terrible water leak and needed help immediately. Custom Plumbing was the first to respond. Madeline, thank you) played a major role in sending someone out. Don and Brendan(trainee) arrived in a couple of hours. They quickly diagnosed the water leak. They replaced toilets in both baths and replaced a defective water pressure gauge. Problem solved. Forgot how much plumbers are worth their weight in gold. I sure don’t mind paying a little more for a professionally job done. I would call them for any future issues for sure."
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Scotty G L.
- 1/25/2023
"Needed an estimate for some water lines to a utility sink. Custom Plumbing responded quickly and sent a person out at the arranged upon time. Adam was prompt and friendly. Worked out an estimate for me."
"After seven years of service my tank-less water heater shut down with a code 11 alarm twice in three days. Now, I have to co..."
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"After seven years of service my tank-less water heater shut down with a code 11 alarm twice in three days. Now, I have to confess that during all that time I never had it flushed or serviced. Mark and Matt came out, flushed the unit, cleaned the filter and bumped up the water pressure on my pressure valve. They were very conscientious about making sure they cleaned up and that things were working as expected. I set up a bi-annual service agreement with Custom Plumbing. When I first contacted them I wasn't sure they serviced this part of the Valley but they are just now expanding into the Florence-Queen Creek area, so they are now on my water heater service "go to" list. Thanks guys!"
"I've never had such a conscientious, skilled plumber before. My daughter found him and both of our households wouldn't use an..."
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"I've never had such a conscientious, skilled plumber before. My daughter found him and both of our households wouldn't use anyone else. Johnny Alarcon is very popular with customers so I have to be willing to wait but it's worth it. Customer Plumbing is well-run, dependable, ethical and reasonably priced. There's a good reason their website is thedrainwhisperaz.com
Johnny Alarcon really is!"